NextGen 360

NextGen 360

NextGen 360: Internal Prototypes for Human Services Clients.

Kassidy served as UI/UX Designer.
  • Selected by leadership to play an integral role in the design of multiple high-fidelity Figma prototypes that would reimagine the future of Human Services work by increasing automation in benefits processing, and overhauling the user experience of legacy systems for both caseworkers and benefit recipients.
  • Advocated for the use of Figma as a prototyping tool before it became industry standard. Stayed on top of new Figma features, trained 10 brand new Figma users to support the project, and defined best practices for collaborative design and review from project leadership.
  • Created visual designs for 200+ desktop & mobile screens based on initial input from functional designers and review from internal industry experts.
  • These prototypes were used as Deloitte’s highlight at the ISM Conference for 2 years running, was proposed to 20+ states, and continues to be used as a reference across the entire government practice.
Reference Contact for demo, as the prototypes serve as internal research & development.